3 Putt Properties, LLC ("3 Putt Properties," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including with respect to text messaging (SMS).

1. Information We Collect

When you interact with us as a property owner, guest, or prospective client, whether through our website, phone, email, or text message, we may collect:

• Name

• Phone number

• Email address

• Mailing or property address

• Booking, reservation, or stay details

• Property details for owners we manage or evaluate for management

• Billing or payment related information

• Any other information you choose to share with us

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our short term rental management services

• Communicate with property owners about performance, revenue, and management opportunities

• Communicate with guests about bookings, check-in and check-out details, and stays

• Send appointment reminders and scheduling updates

• Respond to inquiries and provide customer support

• Send marketing and promotional messages, where you have agreed to receive them

• Improve our services and internal operations

3. Text Messaging (SMS) Communications

With your consent, we may send you text messages related to:

• Appointment and showing reminders

• Owner outreach and property management updates, including revenue and performance information

• Guest communication, such as booking confirmations, check-in instructions, and stay related updates

Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message you receive from us. You will receive one final message confirming your opt-out, after which you will not receive further texts from that program.

For help, reply HELP to any message, or contact us using the information in Section 7 below.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services, for any purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support services, such as customer service, is permitted.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (such as our property management software, messaging, and payment providers), solely to help deliver our services

• Professionals such as accountants or legal counsel, as needed

• Authorities, if required by law

We do not share your mobile opt-in data or messaging consent with third parties for their own marketing purposes, as described in Section 3.

5. Data Security

We take reasonable steps to protect the information we collect. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

• Opt out of text messages at any time by replying STOP

• Opt out of marketing emails using the unsubscribe link in any email

• Contact us to ask what information we hold about you, or to request corrections or deletion, subject to any recordkeeping we are legally required to maintain

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

3 Putt Properties, LLC Email: emac319@3puttproperties.com Phone: 607.222.5700 Address: 116 Leatherwood Rd, Banner Elk, NC 28604

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.